Responsible Gambling at Spinathlon Casino
We are committed to safer gambling and to helping you keep play under control. Our goal is to give clear tools and straightforward advice so you can enjoy gambling responsibly. We encourage players to use the account controls we provide and to contact our team if they need extra support.
Player protection principles
We put player safety first by offering practical, easy-to-use controls and by training our support staff to respond quickly and respectfully. We do not encourage chasing losses and we support transparent, fair play. If you tell us you need a break, we will act without delay and with discretion.
Activity-control tools
You can manage your play directly from your account. Controls include deposit limits, loss limits, time limits, session reminders and temporary account breaks. These tools are designed to be set up and changed quickly so you can tailor limits to your needs.
Deposit limits
Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are adjustable from your responsible gambling settings. If you need assistance changing or removing a limit, contact support and we will guide you through the process.
Loss limits
Loss limits let you cap net losses over a chosen period. Use these to manage risk and to prevent spending beyond what you intended. Loss limits take immediate effect and are monitored on your account.
Time limits
Use session reminders and time limits to manage how long you play. You can set automatic pop-ups after a set play time and choose cooling-off periods when you want to step away. These reminders are simple to enable and help maintain balanced play habits.
Self-exclusion
If you need a longer break, you can request self-exclusion. Options include temporary account suspension and longer-term exclusion. During self-exclusion your account will be closed to play, and we will comply with your request without pressure to return. Contact support for help with self-exclusion or to discuss next steps.
Signs of problematic behaviour
- Difficulty sticking to a pre-set budget or time limit
- Increasing deposits or chasing losses
- Using gambling to cope with stress or mood changes
- Neglecting work, family or other responsibilities
- Borrowing money to gamble
Tips for maintaining control
Keep a budget and set realistic limits. Use the deposit, loss and time controls in your account. Take regular breaks and avoid gambling when tired or under stress. Share your aims with someone you trust and consider taking a short account break if you notice risky behaviour.
Professional help and support organisations
If you need further help, please contact our support team at [email protected] or reach out to professional organisations for confidential advice. In the UK you can find specialist support through recognised services that offer counselling, practical help and self-exclusion options. If you are ever in immediate danger, contact the appropriate emergency services.